Privacy Policy

Last updated: September 2026

At InfoLanguages, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how long we keep it, and the rights you have regarding your personal data when you visit our website, contact us, or use our services.

1. Who we are

InfoLanguages provides language learning and educational services.

For questions about this Privacy Policy or the way we process personal data, you can contact us at:

InfoLanguages
helloinfolanguages@gmail.com

2. Information we may collect

Depending on how you interact with InfoLanguages, we may collect personal information such as:

Name and surname
Email address
Telephone number
Information submitted through contact or registration forms
Information related to course enquiries, bookings or registrations
Language learning preferences and course interests
Billing and payment information
Communications you send to us
Technical information such as IP address, browser type and device information
Website usage information collected through cookies or analytics tools

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How we collect your information

We may collect personal information when you:

Visit our website
Complete a contact or enquiry form
Register for a course or language service
Contact us by email, telephone or another communication channel
Subscribe to communications or newsletters
Make a payment or purchase
Interact with our website and its features

Some technical information may also be collected automatically through cookies and similar technologies.

For more information, please see our Cookie Policy.

4. How we use your personal information

We may use your personal information to:

Respond to enquiries and requests
Provide information about our courses and services
Manage registrations, bookings and language courses
Communicate with students, clients or prospective clients
Process payments and maintain administrative records
Provide customer support
Improve our website, courses and services
Analyze website usage and performance
Send marketing communications where you have consented to receive them or where otherwise permitted by law
Comply with legal, accounting and regulatory obligations
Protect the security of our website and services

We will not use your personal information for purposes that are incompatible with those for which it was collected.

5. Legal basis for processing

Depending on the situation, we may process your personal information on one or more of the following legal bases:

Contractual necessity
When processing is necessary to provide a course, service or other arrangement you have requested.

Consent
When you have actively agreed to a particular use of your information, for example receiving certain marketing communications or accepting optional cookies.

You may withdraw your consent at any time.

Legal obligation
When we are required to process or retain certain information to comply with legal, tax or accounting obligations.

Legitimate interests
When processing is reasonably necessary for the operation and improvement of our services, provided that these interests do not override your fundamental rights and freedoms.

6. Marketing communications

If you choose to receive news, course information, promotions or other marketing communications from InfoLanguages, we may use your contact information for this purpose.

You can unsubscribe at any time by using the unsubscribe option included in our communications or by contacting us directly.

Withdrawing your consent will not affect the lawfulness of processing carried out before your withdrawal.

7. Payments

If you purchase or register for a paid service, your payment may be processed through a third-party payment provider.

InfoLanguages may receive information related to the transaction but does not necessarily store complete payment card information.

Payment providers process personal information according to their own privacy policies and security standards.

8. Sharing your information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our website and provide our services, including:

Website hosting providers
Email and communication platforms
Payment processors
Booking or course management systems
Analytics providers
IT and technical service providers
Professional advisers such as accountants or legal advisers

These providers may only access personal information where necessary to perform their services.

We may also disclose information where required by law or by a competent public authority.

9. International data transfers

Some service providers we use may process data outside the European Economic Area.

Where personal information is transferred internationally, we take appropriate measures to ensure that the information remains protected in accordance with applicable data protection law.

Where required, these safeguards may include adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.

10. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

The nature of the information
The services you have requested
Our contractual relationship with you
Applicable accounting or tax requirements
Legal or regulatory obligations
The need to establish, exercise or defend legal claims

When information is no longer required, it will be deleted, anonymized or securely disposed of where appropriate.

11. Cookies and analytics

Our website may use cookies and similar technologies to ensure the website functions correctly, understand how visitors use the site, remember preferences and improve the user experience.

Optional analytics or marketing cookies will be used according to your cookie preferences where consent is required.

You can manage your cookie choices through the cookie settings available on our website.

For more information, please see our Cookie Policy.

12. Your data protection rights

Depending on applicable data protection law, you may have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing
Object to certain types of processing
Request data portability where applicable
Withdraw your consent at any time where processing is based on consent
Object to the use of your information for direct marketing

You can exercise these rights by contacting us using the details provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

13. Complaints

If you have concerns about how we process your personal information, we encourage you to contact us first so we can address your concerns.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your country.

14. Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

However, no method of online transmission or electronic storage can guarantee absolute security.

15. Children and minors

Some InfoLanguages services may be offered to children or teenagers.

Where personal information relating to minors is collected, we take appropriate measures to ensure that it is processed responsibly and in accordance with applicable data protection requirements.

Where required, consent may be obtained from a parent or legal guardian.

16. Third-party websites

Our website may contain links to external websites or services.

InfoLanguages is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technologies or legal requirements.

The latest version will be published on this page together with the date of the most recent update.

18. Contact us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact: